Hair Tools take the privacy of our website users seriously.  This privacy policy sets out how we use any personal information we obtain from you when you use this website.

If you have any comments or queries in connection with our Privacy Policy, please email us at

What we collect

We may collect and process information about you such as your name, address, email and telephone number when using this website including the following:

  • Information that you provide by filling in forms on this website including any warranty registration details
  • Records of any correspondence between us
  • Details of any transactions you carry out through the site and fulfilment of your orders
  • Details of your visits to our site including traffic and location data and the resources that you access


We use cookies to to allow us to monitor and improve this website and to give you a better experience when you return.  Cookies enable us to recognise you when you return to our site and to speed up your searches. Most web browsers automatically accept cookies but if you do not want to accept cookies please refer to your browser software instructions.  Please note that by refusing cookies you may not be able to access certain features of this website.

What we do with the information we gather

We use this information to carry out our obligations arising from any contracts entered between us and to notify you of any changes to our services.

We also use this information for analysis and assessment to enable us to develop and improve this website and the services we offer and to enable us to provide you with information which we think may be relevant and of interest to you.

We may periodically contact you by email about new products, special offers or other information using the details which you have provided.  If you do not wish to be contacted for these purposes you can contact us any any time.

We may also use your data to contact you by post or telephone to provide you with information about goods or services which may be of interest to you.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.   If you do not wish to be contacted for these purposes you can contact us at any time.

We will only contact you for marketing purposes if you have signed up to our newsletter through any of our forms.  You are able to unsubscribe at any time by clicking ‘Unsubscribe’ on any of the emails that you receive.

We will never provide third parties with your information.

Links with other websites

We are not responsible for the data policies or procedures of any linked websites.  We recommend that you check the privacy policy of each website you visit.

Controlling your personal information

We store securely all information you provide to us.

You may request details of personal information which we hold about you under the UK & EU General Data Protection Regulation Acts.  If you believe that any information we are holding on you is incorrect or incomplete, please contact as soon as possible and will promptly correct any information found to be incorrect.  You may request that your details be removed from our stored data at any time.

Notification of Changes

We may occasionally modify our Privacy Policy.  When this happens we will publish details on this web page.

January 2021