If you have an issue with a product that is within it's warranty period, please contact us at info@hairtools.co.uk.  To speed up the process, please send images with the email showing different angles of the product.

Parlux Warranties: If you have previously registered your warranty with us either online or by post, please let us know so that we can pull out your details prior to replying to your email.  If you have not previously registered your warranty, please send a copy of your proof of purchase with the email, the four digit batch number and 8 digit serial number found on the hairdryer.  Again, to speed up the process please send images with the email showing different angles of the product.

For non-warranty repairs in the UK, Hair Tools recommend Hairdressers Electrical Equipment.

Address: 3 Eden Road, Leeds, West Yorkshire, LS4 2TT.

Telephone/Fax: 0113 212 0811.

Email: hairdresserselectrical@ntlworld.com

For non-warranty repairs in Ireland, Hair Tools recommend Mark Peyton.

Telephone: 016 211 799

Email: hairdressingtrade@gmail.com