If you have an issue with a product that is within it's warranty period, please contact us at info@hairtools.co.uk.  To speed up the process, please send images with the email showing different angles of the product.

Parlux Warranties: If you have previously registered your warranty with us either online or by post, please let us know so that we can pull out your details prior to replying to your email.  If you have not previously registered your warranty, please send a copy of your proof of purchase with the email, the four digit batch number and 8 digit serial number found on the hairdryer.  Again, to speed up the process please send images with the email showing different angles of the product.

For non-warranty repairs in the UK, Hair Tools recommend Professional Hairdryer Services.

Address: Professional Hairdryer Services, 11 Tilbrook Road, Southampton, SO15 4HN.

Email: hulmecolin@gmail.com

Please note that until the engineer has inspected and tested the hairdryer they are unable to give the total cost for repair, as parts and labour time differ case by case.

For non-warranty repairs in Ireland, Hair Tools recommend Mark Peyton.

Telephone: 016 211 799

Email: hairdressingtrade@gmail.com

Please note that until the engineer has inspected and tested the hairdryer they are unable to give the total cost for repair, as parts and labour time differ case by case.